Assistant Community Manager

About The Community Builders Inc Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential Position Description Under the direction of the Community Manager the Assistant Community Manager is responsible for leasing compliance maximizing rental income and customer service This job involves heavy emphasis on operations administration and meeting compliance objectives resident retention and providing a quality living experience for the residents Certification in COS and LIHTC strongly preferred This position has a requirement of five days a week in office split between our Pilot Grove & Elizabeth Brook Apartments Essential Functions Assists with daily site operations keeping open communication with the Community Manager Resident Specialist Community Life and Service Maintenance staff regarding issues

Monitors directs and tracks performance of leasing retention and re certifications to meet a 97 physical occupancy goal Anticipates vacancies and is proactive in attracting new tenants

Prepares re certifications leasing applications verifications occupancy agreements and reports

Screens applicants to ensure compliance with Tenant Selection Plan and regulatory requirements

Keeps informed of market conditions and update competitive market analysis quarterly

Enters and codes invoices posts rents makes deposits and maintains accurate resident ledgers

Monitors rent balances collects rents and sends out late or quit notices as required

Participates in all aspects of managing a property include business goals budgeting risk management physical assets maintenance compliance reporting and personnel management

Oversees office functions including office hours filing computer systems reports etc Inspects property picks up litter and reports issues to Service Maintenance Manager Handles resident issues and concerns partnering with Community Manager as needed

Inspects market ready units for acceptance to lease and for resident move in Assists n recruitment training supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process

Performs other duties are required

Education & Experience College degree or 3 years in a progressive career path in Residential Property Management Hotel Hospitality or Retail Management required2 years of experience in Property Management Hotel Hospitality or Retail required

Industry designations COS LIHTC ARM etc preferred

Knowledge of all regulatory programs polices and Federal Housing Laws and Guidelines required

Strong Microsoft Word Excel Outlook and Yardi or other industry software experience required

Proven Excellent Customer Service skills required

Benefits Medical dental and vision insurance
12 Paid Holidays & tenure based PTO accruals

Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance
403b retirement plan with company match

Tax advantage accounts commuter parking medical & dependent care FSAHospital & Critical Illness Insurance Confidential 247 Employee Assistance Program Pay Rate 31 34hrThe Community Builders is an equal opportunity employer