Mid Market Account Manager

How You Will Make an Impact

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
• Win back former customers by presenting compelling solutions and incentives
• Achieve monthly revenue quotas through strategic account management and targeted sales activities
• Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
• Develop customer‑centric proposals that articulate Spectrum's value proposition
• Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
• Maintain comprehensive sales databases to track activity and customer information
• Work closely with Sales Support and Marketing teams to drive successful account outcomes
• Participate in sales meetings and training sessions to deepen your knowledge and expertise

Office‑based role with occasional travel to customer locations.

Education: High school diploma or general education degree required (GED).

Experience: Working knowledge of computers, computer networking, Internet solutions and fiber‑connected networks.

Education: Bachelor's degree in a business‑related field.

Experience: Account management or sales experience in the telecommunications B2B industry.

Skills: Practical experience using CRM systems such as Sales Force, and proficiency with Microsoft Excel, Word, PowerPoint and Outlook.

The base pay for this position generally ranges from $39,900.00 to $65,800.00. Compensation will be determined based on skills, qualifications, experience, and location. This position is eligible for additional incentive‑based compensation such as bonuses, and has a commission earnings target starting at $64,734.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.