Sales Development Representative

Company Description Summit Building Services is an industry leader in office cleaning and janitorial services, focused on reducing client costs while improving the health and appearance of facilities. The company designs its services around LEED green cleaning standards and integrates sustainability throughout its processes. By managing and maintaining indoor environments, Summit Building Services helps maximize occupant health, safety, and productivity, often reducing sick days and improving work performance.

Guided by a “Service First” mission, the team prioritizes going above and beyond for clients and building long-term, value-driven relationships. More information about their innovative cleaning programs and tailored solutions is available at

Role Description The Sales Development Representative is a full-time, on-site role based in Stow, OH. This position is responsible for generating and qualifying leads, conducting inside sales outreach, and supporting the sales pipeline through phone calls, emails, and in-person interactions. The role involves researching potential clients, presenting Summit Building Services’ solutions, and scheduling meetings or demonstrations for senior sales team members.

The Sales Development Representative will maintain accurate records in CRM tools, follow up on inbound inquiries, and collaborate with the operations and marketing teams to ensure a consistent message and strong client experience. Success in this role includes meeting activity targets, nurturing prospects, and contributing to overall business growth.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills to identify, qualify, and nurture prospective clients.
• Candidates should possess effective Sales and Business Development skills to support pipeline growth and conversion of opportunities.
• Candidates should possess excellent Communication skills, including clear verbal and written abilities for client-facing interactions.
• Ability to build rapport quickly, handle objections professionally, and maintain a customer-focused approach.
• Experience with CRM systems and basic proficiency in office productivity tools (e.g., email, spreadsheets, presentations).
• Prior experience in B2B services, facilities management, or janitorial/cleaning services is beneficial but not required.
• Self-motivated with strong organizational and time management skills, and the ability to work effectively in an on-site team environment.
• High school diploma or equivalent required; associate or bachelor’s degree in Business, Marketing, or a related field is a plus.

Compensation

Hourly pay plus a performance-based commission plan. SBS offers health insurance plans, paid vacation and holidays, and 401k.