Account Coordinator; Bilingual in Korean

[Job Description]

The duties and responsibilities of this position include, but are not limited to:

• Prepare, file, and retrieve sales-related documents such as invoices and PO Status
• Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications
• Provides customer service and order gathering and management for assigned key and target accounts and general support
• Partner with account management teams for administrative support
• Works with the account management team and support departments to assist in the creation of reports and sales analysis
• Responsible for customer account information staying updated
• Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process
• Handle internal systems to process, invoice, and manage customer accounts
• Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)
• Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system

The following skills and qualifications are required for this position:

• Strong communication skills with a problem-solving attitude
• Excellent computer skills ( MS office in particular)
• Organizational and time-management skills
• Hands-on experience with CRM software
• Highly motivated, self-directed, and customer service oriented
• Demonstrate strong attention to detail and a sense of urgency
• Ability to learn and perform multiple tasks in a fast-paced environment
• Ability to work independently as well as in a team environment
• Insurance:
  Medical insurance/ dental/ vision/ life insurance/ disability insurance, etc.
• Paid vacation days
• 401K(Up to 4% Match