Casual Food & Beverage Assistant

Join to apply for the Casual Food & Beverage Assistant role at Hand Picked Hotels
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Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand‑picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath‑taking views—from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. While each hotel is individual, every property fulfils the company values of family and community, individuality, care, aiming higher and delighting our guests, ensuring a hand‑picked experience for every guest and employee.

We are currently recruiting for a Casual Food & Beverage Assistant at Ettington Park Hotel, part of Hand Picked Hotels. The only AA 4‑Red‑Star hotel in Stratford‑upon‑Avon, Ettington Park is renowned as one of the finest hotels in Warwickshire. Set within 40 acres of luscious parkland in a verdant valley with the river Stour meandering through it, the spectacular country house boasts 47 characterful bedrooms and the finest seasonal cuisine served in its 2‑AA Rosette restaurant.

Ettington Park has gained an enviable reputation for offering one of the finest afternoon teas in Stratford‑upon‑Avon, while many couples have chosen its spectacular grounds as a magical backdrop for their perfect wedding.

• Prepare food and beverage service areas to Hand Picked Hotels standards, ensuring high presentation standards are always maintained.
• Maintain a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
• Offer accurate and enticing product descriptions with recommendations based on guest preferences.
• Work enthusiastically alongside team members to achieve departmental goals.
• Maintain a basic knowledge of the wine list and stock availability.
• Understand the basic principles of food and wine matching, different grape varieties and predominant flavours.
• Be inspired, have fun and enjoy being part of our Hand Picked Team.

• Current base knowledge and experience of food and beverage within a quality‑driven hotel, restaurant or hospitality environment.
• Enthusiastic and willing to take on new responsibilities.
• Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• High level of emotional intelligence, enabling anticipation of guest needs to ensure a Hand Picked experience.
• Demonstrate the ability to deliver our guest experience standards, going above and beyond to ensure guests have a high‑quality, personalised, and magical experience that they remember, recommend and return to time and time again.

• A competitive salary package of £13.00 per hour, plus a share of service charge.
• Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
• Hand Picked Hotels is an Equal Opportunities employer.

Candidates must be eligible to live and work in the UK.

Hand Picked Hotels is an Equal Opportunities employer.