Client Experience Lead - HVAC Services
Job in
Stratford, Fairfield County, Connecticut, 06497, USA
Listed on 2026-08-22
Listing for:
ENCON Heating & A/C
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
ENCON Heating & AC in Stratford, CT seeks a Customer Relationship Manager to be the primary contact for residential and commercial clients, ensuring a seamless experience across service, sales, and maintenance.
You will handle on-site coordination, timely communications, quotes, scheduling, and follow-ups, while maintaining accurate billing and fostering long-term relationships. The role emphasizes empathy, organization, and proactive problem solving to protect ENCON’s reputation.
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