Customer Service RepresentativeManager in Training MIT

Benefits

• 401(k)
• Paid time off

• Leadership
• Customer Experience
• Sales

As a Midas Customer Service Representative, you will be performing the following duties:

• Deliver exceptional customer service while listening and consulting with customers
• Follow up with customers, services requested, estimated completion times, etc.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train the team while keeping in tune with our company’s vision, purpose, core values, and employee creed
• Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Other duties as assigned

• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license