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Lab Customer Service Representative
Job in
Stratford, Fairfield County, Connecticut, 06614, USA
Listed on 2026-07-10
Listing for:
Yale New Haven Health
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to a wide range of calls in a fast-paced lab call center;
Verify patient and provider information according to HIPAA procedures;
Provide lab results and schedule tests or direct callers to appropriate resources;
Document customer interactions and resolutions in EMR and department systems;
Coordinate with multiple hospital departments to resolve inquiries and ensure timely test processing
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