Lab Call Center Specialist - Patient & Provider
Job in
Stratford, Fairfield County, Connecticut, 06497, USA
Listed on 2026-07-14
Listing for:
Yale New Haven Health
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Yale New Haven Health is seeking a Laboratory Medicine Call Center Specialist to handle a high volume of patient and provider calls, verify HIPAA information, and coordinate test results and scheduling. You will use Epic and related systems to relay accurate lab information while maintaining exceptional customer service standards.
The role requires strong multitasking, attention to detail, and effective communication with clinical and administrative teams to resolve inquiries promptly.
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