Internet sales

Role Overview

A revenue-focused role combining digital customer engagement, post-sale relationship management, and eStore sales execution. This person owns the customer journey after the first touchpoint — converting online interest into closed sales, reactivating dormant accounts, and ensuring no opportunity falls through the cracks.

• Ensure every customer-facing interaction is timely, professional, and on-brand
• Respond to eStore inquiries and actively close online sales with existing and new customers
• Follow up on abandoned carts, pending quotes, and web contact form submissions
• Conduct virtual product presentations and eStore onboarding sessions with resellers
• Identify upsell and cross-sell opportunities through every digital interaction

• Execute post-purchase check-in calls and emails for all new customers
• Re-engage dormant accounts through targeted outreach with the goal of reactivating revenue
• Introduce existing customers to Rental, Design, I&D, and Storage services
• Own the full eStore sales cycle — from inquiry to order confirmation
• Accurately estimate and quote customer requests without requiring sales rep involvement
• Identify and pursue referral, testimonial, and case study opportunities
• Log all interactions and opportunities in Salesforce consistently and accurately

• Strong written and verbal communication skills — professional, warm, and persuasive
• Comfortable closing sales in a digital and online environment
• Proficiency a plus in Salesforce, Woo Commerce, and email marketing tools
• Digitally savvy with an eye for detail and brand consistency
• Customer-first mindset with a hunger to hit revenue targets
• B2B sales, customer success, or account management background preferred

• Monthly eStore orders closed and revenue generated
• Dormant accounts reactivated — monthly and yearly count
• Post-purchase touchpoints completed per new customer
• Reseller eStore accounts onboarded
• Service attachment rate — existing customers introduced to Rental, I&D, Design, and Storage
• Salesforce data accuracy and interaction logging

Base salary with commission and activity incentives

• A growing company with real infrastructure and an expanding service model
• Collaborative team environment with direct impact on revenue and customer experience