Azure Infrastructure & Hardware Engineering Specialist; Streetsboro, OH

Job Overview

The Azure Infrastructure & Hardware Engineering Specialist is responsible for the design, implementation, security, and ongoing support of enterprise IT infrastructure spanning on‑premises, cloud, and product‑based environments. The role provides hands‑on support for organizational IT services, cloud platforms, networking, and hardware systems while ensuring security, regulatory, and audit compliance. The Specialist administers Microsoft and Azure services, manages licensing and vendor relationships, supports internal teams and external customers, and serves as a technical liaison across product, development, and operations functions.

Additionally, the role oversees product hardware platforms, operating systems, and ancillary development tools, contributing to scalable, secure, and reliable solutions that support both employee productivity and customer deployments.

• Organizational IT Services and Support:
  • Provide employee computer/hardware support, assignment, acquisition, licensing, role/permission provisioning, review/approval, and documentation ensuring audit compliance.
  • Manage internet services, remote VPN access/configuration, file services/backup, audit logging, and system/application logging and documentation.
  • Configure and manage network and firewall, access control, and security role provisioning/authorization.
  • Administer MS Office/Office 365, SharePoint (permissions and role assignments), Visual Studio, Dynamics CRM, and other application services.
  • Manage Microsoft MPSA and SPLA licensing and facilitate procurement of development and product-testing tools.
  • Provide cross-departmental product and development technical support (System Health, Product, Cockpit, Portal, RV, SQL, Interface, Sales, Implementation) and act as technical liaison for related issues.
  • Telecom management — company cell phones, Vonage business and Talis support line.
  • Building services coordination — door access, alarms, cameras, fire‑department inspections, vendor coordination for fire‑suppression/safety equipment testing and compliance documentation.
• Cloud Solutions Support:
  • Manage configuration and troubleshoot Network, SQL, Firewall, AV/malware/IDS, policy‑ and route‑based VPNs (Azure Gateway), cloud PEER and VNET services.
  • Manage Cloud Domain/Active Directory, DNS, Group Policy modeling, authentication and RBAC enforcement.
  • Administer Azure portal services: VM load balancing, scale sets, Power Shell/Cloud Shell, Linux/Ubuntu and Kubernetes deployments.
  • Provision, install and configure Microsoft Server resources to run the Talis solution in a hybrid local / cloud environment.
  • Maintain, patch and troubleshoot business and customer‑facing applications (Windows Server, Terminal Server, print services, Microsoft Server, Dev Ops/TFS).
  • Collaborate on topology design and product deployment to ensure cybersecurity and regulatory compliance prior to rollout.
  • Provide cloud services support: licensing compliance, HADR deployment, capacity planning/scaling, resource deployment, routing/firewall, load balancing, DNS, Public SSL acquisition, pricing/budgeting, and service billing (e.g., Twilio, Send Grid).
  • Ongoing management of subscribed cloud services: patching, licensing, access authorization, role assignments and upkeep for , Dev Ops, Power
    
    BI, Dynamics, Warehouse (SSRS) and Azure BI.
  • Customer deployment and ongoing support: security assessments, customer IT/security presentations, weekly progress meetings, firewall/NAT and B2B VPN/proxy testing/implementation, and technical liaison for customer issues.
• Hardware, Ancillary Development Tools, and Product O/S Responsibilities:
  • Talis product hardware platform and peripheral devices (AIMS/PIMS/RV) — vendor management, workstation hardware pricing negotiation, demo system hardware management, internal team hardware specifications consultation and acquisition.
  • Research and develop product mounting solutions in compliance with industry standards.
  • Talis product O/S platform (AIMS/PIMS/RV) — Stratodesk vendor management and licensing, Thin Client configuration and firmware updates/patching, and acquisition of third‑party software development tools…