Customer Service Representative
Job in
Strongsville, Cuyahoga County, Ohio, 44136, USA
Listed on 2026-02-16
Listing for:
PPG Industries
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Manage and process orders for CDN and Strategic Accounts, ensuring efficiency and accuracy across multiple systems;
Handle incoming orders, emails, and phone calls, ensuring responses to customer inquiries;
Communicate with customers, vendors, and our teams to coordinate orders, shipping details, and resolve issues;
Handle returns by verifying purchase history and issuing credits or invoices to customers;
Train and assist customers with navigation and troubleshooting of the Collision Services website and mobile app
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