Infrastructure Engineer Sr. (Proofpoint Engineer

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

R224917

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As an Infrastructure Engineer Sr. within PNC’s technology organization you can be based in Strongsville OH, Pittsburgh PA or Phoenix AZ.

As an Infrastructure Engineer you will be part of PNC’s proofpoint team. On a daily basis you will work with skilled engineers to monitor the health and functionality of the proofpoint infrastructure. Working in partnership with the PNC Security team, you will be responsible for assisting with responding to security events, system anomalies, and system issues. Deep knowledge of proofpoint on-premises & cloud platforms, SKIM/SPF/DMARC, SMTP & related diagnostics, as well as complex email flow configurations is required.

Proofpoint certifications are preferred.

• Supports enterprise scale email infrastructure (60k+ mailboxes, 7MM emails per day).
• Deep understanding of email infrastructure components and diagnostics.
• Functions as messaging SME and technical lead for assigned projects.
• Develop and maintain process workflow and infrastructure architectural diagrams / documentation.
• Ensure adherence to enterprise change and risk control management standards.
• On-call rotation schedule for critical after-hours support.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs. Uses technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for complex projects; aligns these with business strategies and objectives.
• Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
• Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
• Communicates with customers and integrates their needs with development, to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused
  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk
  - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Collaboration, Communication, Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Team Player, Technical Knowledge

Application…