SAP Business Analyst OTC​/GTS

Join to apply for the SAP Order to Cash [OTC]/Global Trade Services [GTS] Business Analyst role at Momentive Technologies

Momentive Technologies applies advanced materials science to design and manufacture ultra-high-performance quartz materials, quartz crucibles, and ceramic products that are vital to a variety of high-growth end markets, including the silicon and compound semiconductor industries, electronics, and aerospace components. These solutions enable the production of logic and memory chips, power control devices and multiple systems for electric vehicles, integrated circuits, power control devices, data servers, and aerospace applications.

Recognized for the purity, performance, consistency and stability of its products, Momentive Technologies has been delivering innovative solutions for over 130 years and continues to impact emerging trends like electrification, digitalization, renewable energy and artificial intelligence. The Company, headquartered in Strongsville, Ohio, has operations across the globe and serves customers in more than 30 countries. For more information, visit

In this dynamic role you will support a global SAP S4 instance by analyzing and gathering requirements for the OTC/GTS processes, including Sales Order Management, Pricing, Shipments and Deliveries, Credit Management, Billing, and Invoicing, with a clear understanding of Global Trade & Compliance. You will work closely with BPOs (Business Process Owners) as well as other functional teams, including Record to Report (RTR) Finance, Plan to Produce (PLTPR), Procurement to Pay (P2P), Quality Management (QM), Plant Maintenance (PM) and Environmental Health & Safety (EHS) to ensure seamless integration processes across the organization.

You will bring strong technical skills and experience in SAP OTC/GTS configuration and implementation support. This role is also responsible for establishing priorities and activities for daily tickets and enhancements maintaining SLA for ticket closure and continuous improvement deliverables.

• SAP Order to Cash [OTC]/Global Trade Services [GTS] Business Analyst, will be responsible for configuring, implementing, and supporting SAP Order to Cash (OTC), Logistics, and Global Trade Services (GTS) within our SAP system landscape.
• Proficiency in SAP GTS modules, including Compliance Management, Customs Management, and Risk Management.
• Strong understanding of global trade processes including import/export regulations, customs compliance, and trade documentation.
• Ability to understand and drive Global solutions that are fully auditable and compliant with business and control standards.
• Provide knowledge and input on the system implications of business process changes and any Global impacts. Support end to end processes and a clear understanding of system touch points.
• Analyze existing business processes across the organization and utilize existing knowledge of SAP solutions that would support those processes. This will include the ability to review, analyze and provide recommendations to complex issues and when necessary, provide prototype of new solutions, process enablers and drive process transformations.
• Lead workstream projects and develop functional specifications, test plans and scenarios, and training materials as needed. Proficient in working closely with the users Globally to develop acceptance test scenarios and test data to execute the scenarios for all OTC/GTS system changes and integrations with other work streams.
• Partner with business BPOs, Inside Sales Reps, IT peers and technical teams to determine the requirements for change requests, projects (technical and functional) and exercise best judgement in selecting methods and techniques to achieve best measurable business outcomes. The ability to translate OTC/GTS business issues into actionable requirements and technical solutions.
• Collaborate with stakeholders across the organization i.e. Global Trade Compliance, Logistics, Inside Sales as well as IT peers to support break/fix issues, understand business needs to provide best IT solutions.
• Provide advanced ability to organize, prioritize, troubleshoot, document, escalate and manage multiple complex projects, tasks and meet deliverables.
• Demonstrated ability to work in a fast-paced environment that works with both internal customers as well as offshore support; ability to work collaboratively with business users.
• Ability to facilitate meetings, technical alignment of priorities, requirements, design, testing and delivery of the system based on functional requirements.
• Ensure alignment and adherence with company policies and procedures.
• Critical Thinking:
  Strong Order to Cash/Global Trade knowledge and problem-solving techniques
• Decision Making:
  Ability to collect, organize and evaluate data to provide possible solutions, ability to communicate and work effectively with others.
• Thought Leadership:
  Independent thinker with strong expertise to make…