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IT Help Desk Analyst - Tier 1-2
Job in
Strongsville, Cuyahoga County, Ohio, 44136, USA
Listed on 2026-02-10
Listing for:
TTx Teletronics Web development
Full Time
position Listed on 2026-02-10
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A customer-focused IT firm in Strongsville, OH is seeking a motivated Help Desk Analyst. This role involves providing Tier 1-2 technical support to clients, handling service requests, and ensuring effective communication with clients regarding ticket status. Ideal candidates should possess a bachelor’s degree or a minimum of 2 years in an IT support role. Strong organizational and documentation skills are essential for success in this fast-paced environment.
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