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IT Service Desk Specialist: Empower Users, Resolve Tech

Job in Strongsville, Cuyahoga County, Ohio, 44136, USA
Listing for: Union Home Mortgage Corp.
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A financial services company in Strongsville, Ohio is looking for an IT Service Desk Specialist to support and educate remote employees on technology. Responsibilities include troubleshooting technical issues, documenting customer interactions, and training users on self-service technology. Ideal candidates should have a high school diploma and at least one year of experience in help desk support or a related IT field.

The role may require working occasional holidays, weekends, and evenings.
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