Portfolio Analytics & Strategy Analyst; Digital Fraud Data Analyst

As a Portfolio Analytics and Strategy Analyst, within the Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Dallas, TX or Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

As a Portfolio Analytics and Strategy Analyst (Digital Fraud Data Analyst) within PNC’s Technology organization, you will assist with analytics when an anomaly or fraud incident within the Digital payments domain (Zelle, Wire, ACH, etc.) reaches the Adapt team. Specific duties to include identifying and understanding fraud patterns, proposing rules and other supplementary countermeasures to address the attack vector, to assess the effectiveness (capture rate) and impact (false positives) of said proposals, present findings to leadership/management, and assess the effectiveness of the implementation post-production compared to the a priori expectations.

Collaborate with partners in the line of business, monitoring (React), business as usual (Act), and systems (Plan) areas within the Enterprise Fraud Organization, operations, incident management, and other stakeholders. Rapid pace environment due to the nature of the underlying work and the amount of money that can be lost as a window remains open and more bad actors are attracted to exploit it.

Skillsets include statistical and analytical capabilities with preference given to modeling experience as well as SQL (Toad, Python, SAS, R) specific to Hadoop, Oracle, and Teradata and techniques specifically working with very large datasets under platform resource constraints. Willingness to pick up new tools and technologies as the bank adopts them (e.g. Elastic, Neo4j, etc). Prior fraud knowledge is strongly preferred.

Duties Include:

• Work with monitoring team to identify fraud events
• Analyze data to identify and understand fraud patterns
• Analyze & assessing fraud impacts
• Proposing rules and/or other countermeasures to address fraud attack
• Measuring the effectiveness of prospective fraud rules and documenting rules for governance approval
• Collaborate with other EFO, security, technology, and product partners on comprehensive solutions
• Complete ongoing monitoring to ensure the fraud incident was properly prevented
• Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. Responsible for running complex business performance, risk and operational analytics. May include the development of analytical methods/models to assess market, credit and/or operational risk of new and existing financial products.
• Leverages business / product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions. Synthesizes analytical results and develops, recommends, and implements business strategies that improve lending decisions, assist in managing risk, increase revenues, reduce exposure to losses, meet business goals, and improve performance. Establishes baselines for strategies and tracks actual performance to expectations.
• Applies predictive models, third party data, and other tools to develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies to provide insight into portfolio risk. Manages engagements with internal and external information suppliers ensuring solution is fit for purpose while maintaining appropriate governance and oversight.
• Works with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting to track and enhance strategies. Designs / enhances standard reporting suites for regular product / portfolio reviews.
• Collaborates with the line of business, Finance, and Risk partners to assess and establish credit risk appetite and to understand its implications, as well as to establish policies and procedures governing the identification, monitoring, and management of risk appetite.

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