Release Manager

Position Overview

As a Release Manager within PNC's CI&B organization, you will be based in Strongsville, OH or Pittsburgh, PA. You will lead and coordinate high‑risk or complex releases across multiple applications and teams within C&IB. Your role includes driving release planning, scheduling, and execution across C&IB domains, presenting upcoming release activity, risks, and validation steps to executive leaders, serving as a floating RM within C&IB assigned dynamically based on risk, scale, and gaps, ensuring ITSM processes meet enterprise standards and quality expectations, stepping in on expedited, failed, or at‑risk changes to stabilize delivery, providing hands‑on support to director teams lacking RM coverage or maturity, identifying and enforcing process improvements, and acting as a cross‑portfolio quality control layer, not tied to a single application.

• Manage multiple aspects of technology releases, ensuring coordinated integration of applications and systems.
• Serve as a subject‑matter expert while partnering with various teams to build release schedules and project plans/milestones.
• Lead the build and maintenance of the infrastructure for configuration and release management for new or enhanced application systems.
• Lead the quality check on change releases to ensure processes follow enterprise standards, guidelines and best practices.
• Create and maintain deployment plan success guides within segments and projects ahead of release execution.
• Oversee configuration management procedures and processes.
• Consult and collaborate with peers to provide oversight and ensure proper use of tools, methods and schedules to enable compliance with the change management process.
• Execute change management processes appropriately.
• Document release management process improvement opportunities and ensure proper escalation.
• Mentor and train others on release coordination, deployment, and overall best practices.

• Preferred
  
  Skills:
  
  Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, IT Change Management, ITIL Release Management, IT Service Management (ITSM), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design.
• Competencies:
  
  Agile Development, Application Delivery Process, Configuration Management, Cross‑Team Integration, IT Environment, IT Governance, Software Development Life Cycle, Software Release Management, System and Technology Integration.
• Work Experience:
  
  University/college degree with 5+ years of industry‑relevant experience; in lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience may be considered.
• Education:
  
  Bachelor's degree.
• Certifications:
  
  None required.

Base Salary: $87,500.00 – $ (varies by location, market data, skills, experience). This role is incentive eligible based on company, business, and/or individual performance.

• Medical/prescription drug coverage with Health Savings Account feature.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short and long‑term disability protection.
• 401(k) with PNC match, pension and stock purchase plans.
• Dependent care reimbursement account.
• Back‑up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance for select programs fully paid.
• Robust wellness program with financial incentives.
• Paid time off: maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; 15‑25 vacation days per year based on career level.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

If an…