More jobs:
NOC Shift Lead & Incident Commander
Job in
Strongsville, Cuyahoga County, Ohio, 44136, USA
Listed on 2026-07-20
Listing for:
Acuative Corporation
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, IT Specialist, Systems Administrator
Job Description & How to Apply Below
Acuative Corporation in Strongsville, Ohio, is seeking a NOC Supervisor to lead shift-level network operations, ensuring stable, efficient, and reliable day-to-day performance. You will supervise staff, coordinate incident response, and champion adherence to SOPs and ITIL processes to meet SLAs.
You will mentor analysts and technicians, manage workload and bridge communications during major incidents, and drive continuous improvement of monitoring, ticket quality, and change controls.
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