Release Manager

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Release Manager within PNC's CI&IB organization, you will be based in Strongsville, OH or Pittsburgh, PA.

• Lead and coordinate high-risk or complex releases across multiple applications and teams within C&IB
• Drive release planning, scheduling, and execution across C&IB domains
• Present upcoming C&IB release activity, risks, and validation steps to executive leaders
• Serve as a floating RM within C&IB assigned dynamically based on risk, scale, and gaps
• Ensure ITSM processes meet enterprise standards and quality expectations
• Step in on expedited, failed, or at-risk changes and stabilize delivery
• Provide hands‑on support to director teams lacking RM coverage or maturity
• Identify and enforce process improvements in release and change management
• Act as a cross‑portfolio quality control layer, not tied to a single application
• Manages multiple aspects of technology releases, ensuring the coordinated integration of applications and systems within various portfolio streams
• Serves as a subject‑matter expert while partnering with various teams to build release schedules and project plan/milestones for an application and/or project; leads the build and maintenance of the infrastructure for configuration and release management, for new or enhanced application systems
• Leads the quality check on change releases to ensure processes are following enterprise standards, guidelines, and best practices, creates and maintains deployment plan success guides within segments and projects ahead of release execution, and oversees configuration management procedures and processes
• Consults and collaborates with peers to provide oversight and ensure proper use of tools, methods and schedules to enable compliance with the change management process
• Executes change management processes appropriately, documents release management process improvement opportunities and ensures proper escalation as needed
• Mentors and trains others on release coordination, deployment, and overall best practices

• Application Development
• Business Management
• Customer Solutions
• Design
• Group Problem Solving
• IT Change Management
• ITIL Release Management
• IT Service Management (ITSM)
• Process Improvements
• Release Management
• Software Solutions
• User Experience (UX) Design

• Agile Development
• Application Delivery Process
• Configuration Management
• Cross-Team Integration
• IT Environment
• IT Governance
• Software Development Life Cycle
• Software Release Management
• System and Technology Integration

Roles at this level typically require a university/college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

Base Salary: $87,500.00 – $. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with…