Strategy & Planning Specialist Sr

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Strategy & Planning Specialist Sr within PNC's Technology organization, you will be based in Pittsburgh, PA or Strongsville, OH.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

The DnA AI team helps advance enterprise AI and GenAI capabilities by translating business needs into actionable strategy, supporting use case intake and governance, driving cross-functional execution, and measuring business value.

This role partners with business, technology, risk, and data teams to identify high-impact AI opportunities, develop business cases and roadmaps, define requirements, track delivery progress, and support responsible AI adoption across the organization.

• analyzing business problems and AI opportunities
• Supporting use case intake, prioritization, documentation, and approval processes
• Coordinates with stakeholders to align priorities and remove blockers
• Helps defines success metrics and tracking adoption, efficiency, risk, and value outcomes
• Prepares executive-ready updates and recommendations
• Supports change management for AI-enabled capabilities.

The ideal candidate brings experience in strategy, business analysis, product or program operations, data and analytics, technology transformation, or AI/GenAI initiatives, with the ability to communicate complex topics clearly and operate effectively across business, technology, and risk partners.

• Supports one or more strategic enterprise initiatives to understand, analyze, develop, recommend, and deliver strategy and planning solutions.
• Defines the business problem, identifies issues and implements a planned approach for one or more initiatives.
• Defines and obtains data collection, research and reporting activities for assigned initiatives.
• Analyzes and recommends solutions for key initiatives. Works with more senior team members to develop and deliver presentations.
• Collaborates with the line of business and/or multiple line of businesses to implement recommended solutions.
• Comfortable working with Engineers and Data Scientists to drive work.

Strategy, Business Analysis, Process Improvement, Collaboration, Communication, Gen AI and Machine Learning, Personal Initiative, Strategic Planning, Teamwork, Business case development

Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning:
Tactical, Strategic, Problem Solving, Strategic Thinking

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Branding, Change Management,…