Quality Assurance Specialist - Core Apps and Payroll Team

Position Overview

As a Quality Assurance Specialist within PNC’s Technology organization, you may be based in Pittsburgh, PA;
Strongsville, OH;
Phoenix, AZ; or Dallas, TX. This role focuses on ensuring software products and components meet company standards and client requirements.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Participates in the quality assurance process; follows procedures to ensure that all software products and components meet company standards and client requirements.
• Performs code inspections, walk-throughs, design, and test-readiness reviews.
• Reviews software and project documentation for completeness and adherence to standards.
• Works on problem resolutions and reports progress to management. Plans, executes, and summarizes reliability and validation test cases; interfaces with developers on test results.
• Assists in audits and reviews. Writes and executes test plans and cases for testing of software.

• Experience:
  
  3‑5+ years (preferred) in software quality assurance.
• Process & Tools:
  Jira, Agile methodologies; strong documentation and communication skills.
• Communication & Documentation:
  Must be able to communicate across technical and non-technical channels – both spoken and in writing.
• Adaptability:
  Ideal candidate will keep pace with changing technology standards.

• Workday:
  Experience testing Workday integrations (EIB, Studio, Core Connectors) and business end‑to‑end processes.
• ETL:
  General knowledge of ETL testing requirements.
• Knowledge of Oracle (SQL, performance tuning) for downstream HR/Payroll data stores.
• Mainframe & JCL:
  Practical experience testing JCL jobs and mainframe batch processing.
• Experience with vendor HR systems (benefits, payroll, timekeeping) and HR data standards.

• Analytical Thinking
• Communication
• Controls Testing
• Corporate Governance
• Quality Assurance (QA)
• Quality Support
• Software Testing
• Team Player
• Teamwork
• Test Case Development
• Usability Testing

• Accuracy and Attention to Detail
• Analytical Thinking
• Influencing
• Process Management
• Products and Services
• Software Development Life Cycle
• Software Quality Assurance And Testing
• Technical Documentation Management

Bachelor’s degree or equivalent combination of education, job‑specific certification(s), and experience (including military service) may be considered.

No required certification(s).

No required license(s).

Base Salary: $45,000.00 – $97,750.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with payment based upon company, business and/or individual performance.

PNC offers a comprehensive range of benefits to help meet your needs: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; and a robust wellness program with financial incentives.

Paid time off includes maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days (unless otherwise required by law); 15 to 25 vacation days (depending on career level); and additional days based on years of service.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

If an accommodation is required to participate in the application process, please contact or call 877‑968‑7762. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.