Sales and Service Technician

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

When you represent the Bridstone name, you are a valued teammate, part of our larger mission to Serve Society with Superior Quality, and receive competitive pay, formal training, performance incentives, paid vacation and holidays, a competitive healthcare package for full‑time and part‑time employees, and a 401(k) plan.

• Retail

The Retail Sales and Service Technician (SST) is a unique hybrid role that serves as a key pipeline for future career growth within Firestone Complete Auto Care. The SST is primarily responsible for assessing customer needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals will learn all aspects of store operations and flex between interacting with the customer and efficiently completing basic vehicle service tasks.

• $15.50 – $23.20 per hour

• Customer service, sales, and customer issue resolution – 75 %
• Basic vehicle service tasks, such as oil changes, tire changes, and fluid checks – 25 %
• Store operations: opening/closing, inventory, and displays – as needed

• May assist Manager or act as Manager‑On‑Duty in certain circumstances to support development
• Learn all aspects of store operations and flex between front‑shop and back‑shop tasks

• High School Diploma or equivalent
• Valid automobile driver’s license
• Customer service and career growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• 2‑year degree or non‑traditional education through a training program completion, certification, or other demonstration of a growth mindset
• Previous consumer retail sales experience
• Previous automotive experience a plus
• Previous management/supervisory experience a plus

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay program (daily pay) available

• Professional Development – resources to help you level up
• Community Involvement – pride in working with local communities and giving back
• Integrity & Teamwork – doing things right, always, together

• Supportive and engaging onboarding experience for smooth transition
• Opportunity to develop and grow through training and regular mentorship
• Corporate Social Responsibility activities
• Global, dynamic, and challenging work environment
• Agility and work/life effectiveness supporting long‑term well‑being
• Diverse and inclusive team

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

• Entry level

• Full‑time

• Information Technology

• Retail