Assistant Manager - SouthPark Mall; OH), Abercrombie & Fitch

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and work to improve efficiency across all store processes. They apply creative expertise for floor set updates, styling recommendations, and product knowledge, while also leading talent initiatives such as recruiting, training, engagement, and development.

Flexibility, a strong work ethic, and potential for growth into future leadership roles are expected.

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

• Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to thrive in a fast‑paced and challenging environment.

• Competitive incentives, including a quarterly incentive bonus program.
• Paid time off.
• Paid volunteer day per year.
• Merchandise discounts.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Associate assistance program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.