Global Key Account Manager

Global Key Account Manager

Date: Feb 5, 2026

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.

Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

Value creation activities

• Create and execute Key Account & Brand Plan globally & Regional for North America aligned with Regional Segment & Marketing plan
• Drive specification selling at certain Packaging brands like Pepsi, Coca-Cola Globally
• Develop relevant Commercial pipeline for respective Key accounts
• Lead commercial negotiation for contract of each yearly value – €10 to 20 mln/contract
• Deliver financial KPIs from budget to actual regional P&L
• Deliver financial KPIs from budget to actual consolidated global Key accounts P&L
• Lead specific Beverage Ends sub-segment global business development - growth potential by 2026 € 20mln and expected €75mln
• Mitigate risk of claims as packaging business expose Akzo Nobel to multi-million potential claims
• Drive innovation through Key accounts

Supporting cross-functional activities

• Develop and maintain contact map within each Key account – at all reporting level and across all functions
• Drive Continuous Improvement across the organization to generate value to customers – Service, capability, efficiency and productivity
• And when happening the role is key in mitigating the impact through a drastic and efficient key stakeholder management
• Enhance Key Account management capability across the entire organization and across all functions
• Collaborate with cross functional teams including relevant teams at the key accounts to prioritize new developments, make plans for trials, etc…
• Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency
• Steward new business development projects opposite Key Account requirements
• Contribute to and provide input as a member of the global Key Account team and the regional commercial teams especially for Market Intelligence New product development, IBP and CRM

Level of autonomy (decision making and independent judgement)

• Translate complex pricing market intelligence to position Akzo Nobel price offer as most competitive
• Negotiates and makes decisions with customers within the boundaries agreed with his/her manager, and therefore act in full autonomy once on the market
• Develop and deploy the Key Account Strategy alongside internal stake holders. He/she is acting as a true leader e.g. an orchestra conductor
• Decide on the package offer (Products/Service/Price) to be made to customers, managing his/her Key account profitability independently. For example, can decide on lower level of margin in certain countries if it helps growing the business and increasing profitability at a bigger scale like regionally or globally

• Minimum Bachelor Degree in Business Management or related field. Masters of Business Administration in related field preferred
• Knowledge & Work Experience – Packaging Coatings industry, Coil coatings Paints and coatings industry, in a B2B industry environment. 10 years of work experience in commercial roles, sales, specification and/or key account management
• Skills – Leadership, stakeholder management, project management, decision making, creating value propositions, drive, results orientation, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve

Base salary range for this role is: $120,000 - $130,000. This is the range that we in good faith…