Sales Account Manager

Group Sales Manager

Job Location:

Best Western Plus Strongsville – Strongsville, OH 44136
Position Type:
Full Time
Education Level: Not Specified

Shift: Salaried
Job Category:
Sales

Meet or exceed budgeted revenue, sales, and marketing goals for the hotel. Ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms and food and beverage through direct client contacts.

• Financial Returns:
  Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the hotel marketing plan, business plan, and financial plans.
• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
• Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

• Manage day-to-day sales activities, plan and establish performance and development goals.
• Develop new accounts, maintain existing accounts and implement sales strategies.
• Work with other department managers to ensure proper staffing levels based on guest volume.

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.
• Develop and maintain relationships with key clients and outside contacts to produce group and/or convention business, including room sales, food & beverage sales and catering/banquet services.
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
• Develop awareness and reputation of the hotel and the brand in the local community.

Perform other duties as assigned. May also serve as manager on duty.

• Bachelor’s degree or higher education qualification or equivalent in marketing or related field.
• Two to four years of experience in a hospitality or hotel sales and marketing setting with direct sales experience.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.