Part Time Teller

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC’s Retail Branch Banking organization, Youngstown-Poland Rd Branch office, you will be based in Struthers, OH.

Job : R221064.

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgement within established limits, and ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

• Customer Focused – knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role.

Preferred Skills
:
Accountability, Banking, Client Loyalty, CX, Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.

Competencies
:
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs.

Work Experience
:
Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience or product knowledge to accomplish primary duties. Prior experience is not required. A comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
:
No degree required.

Certifications
:
None required.

Licenses
:
None required.

Base Salary: $37,440.00 – $44,000.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible.

PNC offers a comprehensive range of benefits to part‑time employees, including medical/prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select fully‑paid programs), a robust wellness program with financial incentives, paid time off, parental leave, up to 11 paid holidays each year, and 7 occasional absence days each year.

Part‑time employees accrue vacation time based on hours worked after 90 days of service.

If an accommodation is required to participate in the application process, please contact us via email at , including “accommodation request” in the subject line, your name, the job , and your preferred method of contact. Applicants may also call  and say "Workday" for assistance. All information provided will be kept confidential and used only to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA, SAFE Act, and FINRA requirements.

Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.