Customer Service Representative

We are Hiring a Team of Customer Service Representatives!!

Job Description

The CSR will focus on generating cases for billing disputes and servicing CO2 tanks. Responsibilities include logging calls, creating service tickets, scheduling and dispatching service, and assisting with billing disputes, gas refills, and equipment safety issues. This role demands accuracy, attention to detail, and strong communication skills. The comprehensive training program includes three weeks of classroom instruction followed by one week of hands-on training with a supervisor.

Responsibilities

+ Log calls and create service tickets.

+ Schedule and dispatch service efficiently.

+ Assist with billing disputes and ensure resolution.

+ Manage gas refills and address equipment safety concerns.

Essential Skills

+ Strong customer service skills.

+ Experience in dispatch and logistics coordination.

+ Proficiency in Microsoft Office.

+ Ability to perform manual order entry.

+ Basic computer navigation skills.

Additional

Skills & Qualifications

+ Excellent communication and interpersonal skills.

+ Ability to work weekends and flexible schedules.

+ Basic computer literacy and capability to learn new systems quickly.

+ Strong organizational skills and attention to detail.

Work Environment

The position is located onsite in Stuart, FL, within an air-conditioned office setting that fosters a collaborative team environment. The training schedule runs Monday through Friday, from 8 AM to 5 PM, encompassing three weeks of classroom learning and one week of hands-on experience. There are 12 positions available with various shift schedules.

Shift options include:

8 AM to 5 PM with days off on Sunday and Thursday

9 AM to 6 PM with days off on Sunday and Wednesday

10 AM to 7 PM with days off on Sunday and Wednesday

10 AM to 7 PM with days off on Sunday and Saturday

11 AM to 8 PM with days off on Sunday and Monday

11 AM to 8 PM with days off on Tuesday and Saturday

12 PM to 9 PM with days off on Wednesday and Thursday

12 PM to 9 PM with days off on Friday and Saturday

12 PM to 9 PM with days off on Sunday and Monday

1 PM to 10 PM with days off on Thursday and Saturday

1 PM to 10 PM with days off on Friday and Saturday.

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stuart,FL.

Final date to receive applications

This position is anticipated to close on Feb 24, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter (%20astoncarter)  for other accommodation options.