Quality Control Technician

Quality Control Technician

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are on a journey of continuous growth – now looking for our next star – a passionate Quality Control Technician. This position reports to the Quality Manager and will work in Stuart/Port St Lucie, Florida.

As Quality Control Technician of the Stuart/Port St Lucie team, you will be involved in improving customer satisfaction results through resolution of complaints, driving policy, processes, and individual performance improvement through quality audits, reporting and employee development processes. The Quality Technician should be able to communicate ideas well and connect business needs to solutions.

• Assist in providing Quality and EHS documentation as needed according to the ISO framework
• Identifying and resolving quality and process problems using quality tools such as 8-D, 5-Why, pareto analysis, SPC, capability studies, etc.
• Identify trends and make recommendations based on data collected for process and product improvements
• Administration of company calibration program
• Assist Tech Services Department with diagnosing and resolving quality related issues as needed
• Work alongside personnel in warranty department and assist with processing return and repair products in addition to warranty claims
• Assist in support of engineering, purchasing strategies and other activities as required
• Assist production with quality issues
• Work with purchasing department and vendors to resolve/improve supplier-quality issues
• Work with suppliers and purchasing regarding purchased parts as related to quality
• Membership on the Safety Committee
• Maintain ISO certifications, the MRB process, calibration program, and assist to identify and resolve quality, environmental, and health & safety issues
• Internal audits of processes and procedures
• Additional responsibilities will include assisting the Tech Service and Sales departments to respond to quality concerns and performing technical analysis
• Other duties as assigned

You are offered an interesting role in a dynamic, fast-paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

A suitable background would be a solid experience within Quality Control and manufacturing as well as the following qualifications and experiences:

• High School diploma
• Experience with electronic ignition systems and components a plus
• 2-5 years of experience in a quality control position, preferable in an electrical or electronics manufacturing setting
• Capable, energetic individual able to work with a cross-functional team to ensure product and process conformance
• Organized team player who can take initiative and work according to department priorities
• Quality and customer-focused, self-motivated
• Dedication to continuous improvement
• Intermediate skill in MS Office (PowerPoint, Outlook, Word, Excel)
• Basic understanding of statistical analysis
• Must be able to sit or stand for extended periods of time, lift up to 50 lbs, and perform other basic physical demands of the position as needed

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong problem solving
• Ability to work well independently and as part of a team
• Strong written and verbal communication skills
• Exemplary standards of ethics, integrity, and accountability
• Detail oriented with strong organizational skills
• M…