Shipping & Receiving Clerk

Sturbridge
90 Charlton Road
Sturbridge, MA 01566, USA

• The Shipping/Receiving Clerk manages the flow of inbound/outbound orders as carriers arrive at the facility.
• This position works closely with the Warehouse Supervisor and Leads to insure timely turn‑around of carriers.
• This role is engaged with CSC team members in managing the facility appointment schedule to manage the flow of material in and out of the sites.
• Check in drivers into Footprint.
• Give updated paperwork to CSC members after completing check in procedure.
• Updating and completing all BOLs and inbound paperwork to maintain accurate inventory in the Footprint system.
• Generate all related paperwork and necessary information required for carriers.
• Sign drivers out.
• Check all receiving reports and BOL’s to verify loads are completed and free of issue.
• Check HAACP and verify it has been filled out correctly by warehouse receiver.
• Use HAACP to add any accessorial charges.
• Complete orders and shipments in Footprint.
• Give CSR completed orders and shipments for reporting.
• Update appointments as needed for both incoming and outgoing activity in Footprint.
• Answer phone calls and call drivers with transaction updates, door assignments, and any other updates that need to be communicated.
• Effectively correspond with Customers as required.
• Enforce and collect any payments from drivers regarding House Conditions charges using Road Sync.
• Report to the Customer Service Manager or anyone else that may need to know when any request deviates from the norm.
• Assist Customer Service if needed. This could include creating, updating, processing inbounds. Also include creating, updating and processing outbounds. Reporting of both inbounds/outbounds by scanning to Anello.
• Charging fees and assisting drivers in Road Sync.
• Other duties as assigned.
• Able to sit for extended periods of time (over 6 hours)
• Able to use keyboard, mouse, office phone system
• Full‑time (40hrs) Monday
  - Friday; shift 6:00am-2:30pm
• This position reports to the Customer Service Manager.

Equal Opportunity Employer
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