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Road Service Technician

Job in Sturbridge, Worcester County, Massachusetts, 01566, USA
Listing for: New England Truck Center
Full Time position
Listed on 2026-09-14
Job specializations:
  • Trades / Skilled Labor
    Heavy Equipment Mechanic, Diesel Mechanic
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below

ROAD SERVICE TECHNICIAN

THEY’RE BROKEN DOWN. YOU’RE THE SOLUTION.

$35–$40/Hour

Competitive Commission

Earning Potential Up to $140,000/Year

Full-Time | Standard 40-Hour Week

On-Call Rotation

Weekend Availability Required

Hiring Now

Take Your Skills Out Of The Shop. PUT THEM ON THE ROAD.

A truck goes down.

A trailer has a brake problem.

A motor coach develops an electrical issue.

Heavy equipment won’t start.

The customer needs more than a tow.

THEY NEED A TECHNICIAN.

We’re looking for an experienced Diesel Road Service Technician who can bring the diagnosis, tools, and repair directly to the customer.

You’ll work on:
  • Heavy-Duty Trucks
  • Trailers
  • Motor Coaches
  • Heavy Equipment
  • Gas & Diesel-Powered Commercial Vehicles

From emergency roadside repairs to advanced diagnostics and major mechanical work, you’ll be the technician customers count on when their equipment stops moving.

If you can diagnose it in the field and fix it right, we want to talk.

SKILL PAYS HERE.

PLUS COMPETITIVE COMMISSION

EARNING POTENTIAL UP TO $140,000/YEAR

Road service takes a different level of independence, versatility, and problem-solving.

We believe that should come with the opportunity to earn accordingly. Your base hourly rate gives you a strong foundation. Your commission creates additional earning opportunity. And technicians who bring the skill, productivity, and drive have the potential to build serious annual earnings.

KNOW MORE → SOLVE MORE → PRODUCE MORE → EARN MORE

YOUR SERVICE TRUCK.

YOUR MOBILE SHOP.

No lift.

No parts room down the hall.

No perfectly controlled environment.

Road service means bringing the shop to the problem.

You’ll arrive on scene, assess the situation, run diagnostics, determine what failed, source what you need, make the repair when possible, and get the customer moving again.

That takes more than knowing how to turn a wrench. It takes confidence, judgment, resourcefulness, and the ability to think on your feet.

What You’ll Do
  • Perform emergency roadside assistance, diagnostics, service, and repairs
  • Diagnose and repair diesel-powered trucks, trailers, motor coaches, and equipment
  • Perform brake repairs and service
  • Troubleshoot and repair electrical systems
  • Remove and install tires and related components
  • Perform engine and powertrain repairs
  • Handle advanced diagnostic and troubleshooting work
  • Diagnose and repair A/C systems
  • Diagnose and service emissions systems
  • Source necessary parts when they aren’t immediately available in inventory
  • Test-drive trucks, trailers, and equipment as needed to verify repairs
  • Follow all applicable safety procedures while working roadside
  • Process customer payments when required
  • Handle customer concerns calmly, professionally, and efficiently
  • Maintain constant communication with Dispatch, Parts Counter Specialists, and Management
  • Submit documentation, receipts, invoices, and service paperwork promptly
  • Keep your assigned service truck clean, organized, stocked, and professional
  • Wash and maintain your truck during available downtime
  • Report service-truck or equipment problems to management immediately
  • Follow proper accident and incident procedures
  • Maintain a clean and safe mobile workspace
  • Assist with additional road-service needs as assigned
What You Need To Bring
  • Valid driver’s license
  • Current DOT Medical Card
  • High school diploma or GED
  • Diesel engine repair training, certification, and/or applicable experience
  • Advanced knowledge of gas and diesel engines
  • Strong understanding of vehicle mechanical systems
  • Strong understanding of electrical systems
  • Proficiency with diesel diagnostic software
  • Comfortable using mechanical and electrical power tools
  • Excellent troubleshooting and problem-solving ability
  • Strong attention to detail
  • Basic computer and electronics knowledge
  • Strong interpersonal and communication skills
  • Ability to work…
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