Eligibility Specialist - Sturgeon Bay, WI

Eligibility Specialist

$19/hour | Full - Time

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization serving individuals and families throughout the community in Sturgeon Bay, WI.

We are specifically looking for dependable professionals with a consistent work history who are detail oriented, comfortable working with confidential information, and enjoy helping people navigate programs and services.

The ideal candidate brings a professional presence, strong administrative skills, and a genuine interest in serving limited and low-income households. If you are ready to work on-site and make a difference.

Responsibilities:

• Greet customers professionally at the front desk
• Answer and direct phone calls
• Schedule and manage client appointments
• Provide clear information regarding program eligibility
• Review and verify application information and documentation
• Enter data and process online or on-demand applications
• Assist with general administrative duties and provide excellent customer service by phone, email, and in person
• Maintain accurate, organized, and confidential records

Required Qualifications:

• Required
  3+ years of consistentoffice or administrative experience
• Required
  Demonstrated job stability and strong attendance history
• Ability to stay organized and multi-task in a fast paced environment
• Professional customer service and communication skills
• Excellent computer and data-entry skills
• Strong attention to detail, accuracy, and confidentiality
• High school diploma or equivalent
• Bilingual skills are a plus, but not required

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