Automotive Title Clerk & Warranty Administrator

Automotive Title Clerk & Warranty Administrator

Join the Winning Team at Auto Park Ford

Auto Park Ford is a privately owned, family-operated dealership committed to delivering exceptional customer service while creating rewarding career opportunities for our employees. As one of the premier Ford dealerships serving Southern Michigan and Northern Indiana, we've built our reputation on integrity, customer satisfaction, and a culture that values teamwork, accountability, and excellence.

We're looking for a detail-oriented, organized, and dependable Title Clerk & Warranty Administrator to join our growing team. This position plays a vital role in the daily operations of our dealership by ensuring vehicle title work and warranty claims are processed accurately, efficiently, and in compliance with all manufacturer, lender, and state regulations. If you take pride in accuracy, enjoy working in a fast-paced environment, and are committed to providing exceptional internal and external customer service, we'd love to hear from you.

Whether you're an experienced dealership Title Clerk, Warranty Administrator, or an automotive office professional looking to advance your career, Auto Park Ford offers a supportive team environment, opportunities for professional growth, and the resources you need to succeed. If you're ready to join a dealership that values your expertise and recognizes the importance of your contributions, it's time to build your future with Auto Park Ford.

As our Automotive Title Clerk, you'll play a critical role in ensuring every vehicle transaction is completed accurately, efficiently, and in compliance with all state and lender requirements.

• Process title, registration, and licensing paperwork for retail, lease, wholesale, and dealer trade transactions.
• Submit DMV paperwork accurately and within required deadlines.
• Perfect liens and ensure lender documentation is completed promptly.
• Process vehicle payoffs, dealer trades, and wholesale transactions.
• Maintain title schedules, title aging reports, and dealership records.
• Verify vehicle documentation for completeness and accuracy before processing.
• Resolve title discrepancies with customers, financial institutions, auctions, and state agencies.
• Coordinate closely with the Sales and Finance & Insurance (F&I) departments to resolve documentation issues.
• Maintain compliance with all dealership policies, lender requirements, and state DMV regulations.
• Assist with additional accounting and administrative duties as assigned.

• Previous automotive title clerk experience required.
• Dealership experience strongly preferred.
• Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealer track, Tekion, Auto/Mate, or similar software preferred.
• Strong understanding of state title and registration regulations.
• Excellent organizational skills with exceptional attention to detail.
• Ability to prioritize multiple deadlines in a fast-paced dealership environment.
• Strong communication and customer service skills.
• Proficient with Microsoft Office (Excel, Outlook, and Word).
• High School Diploma or GED required.
• Bilingual (English/Spanish) is a plus.

The successful candidate will:

• Process title work accurately with minimal errors.
• Meet all state and lender deadlines.
• Maintain organized title records and low title aging.
• Communicate proactively with Sales, F&I, lenders, and customers.
• Contribute to an efficient and compliant dealership operation.

We recognize that experienced title clerks are essential to a successful dealership. That's why we provide a supportive team environment, opportunities for growth, and the resources you need to succeed.

• Competitive Compensation ($20 - $27 an hour)
• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Employee Vehicle Purchase Program
• Employee Discounts on Parts & Service
• Ongoing Training & Professional Development
• Opportunities for Career Advancement
• Stable, Growing Automotive Organization

Monday - Friday 8:00 AM to 5 PM

If you're looking for a long-term career with a growing automotive organization that values professionalism, teamwork, and accuracy, we'd love to meet you.

Submit your resume today and become part of the Auto Park Automotive Group team.

Auto Park Automotive Group is an Equal Opportunity Employer and provides equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.