Overnight Stocking Coach, Non-Complex, Management

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores. Provides feedback, communicates, and collaborates with all levels of associates regarding store operations, utilizing technology and business initiatives. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, including community outreach programs.

Ensures customer needs, complaints, and issues are successfully resolved, develops and implements action plans to correct deficiencies, and provides process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit/Loss) statements, managing and assisting in budgeting, forecasting, and controlling expenses. Confirms that expenses are indexed to sales, monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides associate recognition, communicates expectations consistently and effectively, and promotes a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress, and identifying and addressing improvement opportunities.

Ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and providing direction and guidance on executing business processes and practices.

Respects the Individual and builds high‑performing teams, embraces differences in people, cultures, ideas, and experiences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging. Creates opportunities for all associates to thrive and perform.

Attracts and retains the best talent, empowers, and develops talent, and recognizes others’ contributions and accomplishments.

Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values, supports and fosters a regenerative company culture, and makes a positive impact for associates, customers, members, and the world around. Acts in a selfless, humble, self‑aware, honest, fair, and transparent manner.

Serve Our Customers and Members:
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.

Strive for Excellence:
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Drives continuous improvements and adopts and encourages the use of new technologies and skills, supporting others through change.

Benefits:
Competitive pay, performance‑based bonus awards, medical, vision, and dental coverage, 401(k), stock purchase, company‑paid life insurance, paid time off (including sick leave, parental leave, family care leave, bereavement, jury duty, and voting). Live Better U education benefit program and tuition reimbursement for a range of educational awards.

Outlined below are the required minimum qualifications for this position. If…