Retail Sales Associate

Goodwill Industries of Southwestern Michigan Retail Sales Associate

Provides customer service and merchandising in a Goodwill Retail facility in either a part‑time or full‑time capacity and practices the agency’s core values of Success, Collaboration, People and Positivity.

• Serve customers and team members in a knowledgeable, respectful manner
• Assist managers in meeting sales goals through customer service and merchandising
• Perform sales transactions accurately and in accordance with cash handling procedures
• Follow all retail and safety guidelines and procedures
• Maintain a standard of store cleanliness
• Maintain a professional appearance
• Follow the guidance and any duties assigned by the Retail Manager

• Ability to positively interact with customers
• Ability to perform as a team member
• Ability to follow detailed instructions
• Ability to perform a variety of sales transactions quickly and accurately
• Skill in multi‑tasking and staying calm and focused under pressure

Demonstrated competence in interpersonal relations and communication

Knowledge of basic mathematics

Previous customer service experience preferred

Previous retail experience preferred

High school diploma or equivalent preferred

Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods of time standing

Must be able to work a variety of hours and days of the week consistently

May be required to pass a pre-employment drug screen and theft‑related criminal background check