Food & Consumables Coach

What You'll Do

Leads and develops teams effectively by teaching, training and actively listening to associates touring stores and providing feedback. Forms a Tour to Teach model and communicates and collaborates with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, for example store of the community and community outreach programs, ensuring customer needs, complaints and issues are successfully resolved. Develops and implements action plans to correct deficiencies, providing process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL/Profit‑Loss statements, managing and assisting in budgeting, forecasting and controlling expenses in the designated business area to confirm they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring and assigning duties, setting clear expectations, providing associate recognition and promoting a belonging mindset in the workplace, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability and measuring progress in achieving results, and identifying and addressing improvement opportunities with adaptability and continuous learning.

Ensures compliance with company policies and procedures, supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction on applying these in executing business processes and practices. Respects individual differences, promotes high‑performing teams, embraces cultural diversity and builds a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform.

Walmart offers competitive pay, performance‑based bonus awards and a comprehensive benefits package including medical, vision and dental coverage; 401(k) with stock purchase options; company‑paid life insurance; short‑term and long‑term disability; company discounts; military leave pay; adoption and surrogacy expense reimbursement; paid time off (PTO, including sick leave, parental leave, family care leave, bereavement, jury duty and voting), and additional benefits such as Live Better U, tuition reimbursement, and other resources.

Salary ranges from $65,000.00 to $ annually, with additional performance bonuses and other compensation components such as Regional Pay Zone (RPZ) and Complex Structure adjustments.

• 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition, a current state‑issued Certificate of Eligibility may be required.
• Required to attend and complete all job‑required trainings and assessments.

• Bachelor of Science in Business Management and Leadership or equivalent through Live Better U or Bellevue University.
• Certificate of Completion in People and Business Leadership.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing responsibilities.

1500 S CENTERVILLE RD, STURGIS, MI , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.