Field Service Technician

Field Service Technician

The Field Service Technician installs, services, troubleshoots, and repairs custom built industrial machinery, including electronic and hydraulic bending machines, tube cut-off machines, expanding machines, fin lines, and dies.

This role provides hands on technical support for machine installations, maintenance, upgrades, repairs, and customer training at customer facilities.

--Culture:
Operates with the stability and resources of a larger organization, while maintaining a close knit, family oriented culture.

--First 6–12 months of onsite training at the main facility in Sturgis, MI

Travel 50%

• 40–45 hours per week, with approximately half of their time spent traveling to customer sites.
• Travel includes both domestic and international destinations, with trips generally not exceeding 10 days at a time
• While traveling overtime pay at 1.5x
• Flights and hotels are expensed and covered
• A daily food allowance is provided while on the road

• Install, commission, and start up new industrial equipment at customer sites
• Troubleshooting and repair of hydraulic, and mechanical components on custom machines
• Conduct preventive maintenance, adjustments, and upgrades on bending machines, tube cut off machines, expanding machines, fin lines, and dies
• Read and interpret blueprints, schematics, and technical documentation to diagnose issues
• Assemble machinery and related components, ensuring proper alignment, calibration, and functionality.
• Provide onsite technical support to customers
• Train customer personnel on proper machine operation, maintenance procedures
• Document service activities, repairs, and parts used, and communicate findings and recommendations clearly to customers
• Work independently in the field: managing schedules, travel, and priorities to meet customer needs and deadlines
• Maintain a strong customer service focus, representing the company professionally

• 3–5+ years of experience troubleshooting and repairing industrial machinery
• Hands on experience with machine maintenance, assembly, and installation
• Commissioning and start ups
• Basic electrical knowledge
• Ability to read and work from mechanical drawings, blueprints
• Strong troubleshooting skills - mechanically inclined
• Ability to work independently in the field and solve complex technical problems with minimal supervision

"Nice to have" Skills & Qualifications

• Experience with electrical design or documentation tools such as AutoCAD or EPLAN.
• Hands on experience working with hydraulics and pneumatics
• Ability to read and understand basic wiring diagrams and electrical schematics
• Prior experience as a maintenance technician or in a field service role supporting industrial equipment
• Strong assembly, machining, and mechanical aptitude
• Demonstrated ability to provide customer training and explain technical concepts clearly

Work is primarily performed in industrial and manufacturing environments at customer facilities, requiring comfort with machinery, tools, and technical equipment, along with appropriate work attire suitable for shop and plant settings.

Job Type &

Location:

This is a Contract to Hire position based out of Sturgis, MI.

Pay and Benefits:

The pay range for this position is $30.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary…