Warehouse Associate

Job Summary

The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations.

• Order Filling
  • Picks product from fulfillment center stock according to wave pick list and organizes on cart.
  • Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements.
  • May operate scanners so that the proper order is picked, and inventory is managed accurately.
• Order Checking
  • Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description.
  • Verifies quantity of items picked matches item quantity on the invoice.
  • For time sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer.
  • Verifies all items listed on the invoice have been picked.
  • For items that include components, such as a pump, verifies that components are included.
• Packing
  • Counts quantity of items and verifies the count to the quantity listed on the invoice.
  • Matches the ship-to address or invoice number on the shipping label with the same information on the invoice.
  • Selects correct packaging, fill and labels.
  • Follows regulatory guidelines when packing items with regulatory classification.
  • May create proper shipping papers for packages containing hazardous materials.
• Manifests
  • For packages not auto-manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels.
  • For packages auto-manifested: verifies and corrects non-conforming packages.
• Expeditor
  • Processes orders requiring special handling as required by branch personnel, sales staff or end‑user.
• Order Processing
  • Fulfill current or new client orders to achieve client customer satisfaction.
• Comply with Company and department policies and standards; performs other duties as assigned.

• In addition to the essential functions listed above, the incumbent may perform the following additional functions.
• Transacting all business in accordance to Patterson Companies business code of ethics and conduct.
• Align with Patterson Companies Purpose, Vision and Values statement.
• Using assigned warehouse equipment/machinery to perform assigned job.
• Meeting/exceeding assigned performance metrics and KPIs.
• Helping maintain an organized, clean and safe warehouse.
• Handling all hazardous materials, pesticides, and prescription drugs according to the Company's processes/procedures and all applicable laws and regulations.

• Ability to read, write and count.
• Comprehensive problem-solving skills.
• Ability to meet deadlines and productivity goals.
• Working Conditions.
• Material and Equipment Directly Used:
• General warehouse equipment.
• General office equipment.
• MS Office, Shipping and proprietary inventory management software.
• This position may require the ability to train and certify the use of a variety of forklifts: sit down, Cherry picker (mobile elevated working platform) and/or Joey forklift (multipurpose order picker that can elevate an operator and can be driven at height to move from task to task).

• Grasping Frequently.
• Reaching Frequently.
• Position Self/Stooping Constantly.
• Ascend/Descend (e.g. Stairs/ladder) Constantly.
• Handling Constantly.
• Position Self/Crawling Constantly.
• Stationary Position (Standing) Constantly.
• Stationary Position (Seated) Constantly.
• Transport/Carrying Constantly.
• Transport/Lifting Constantly.

• This position requires no travel per week in a local area.