Team Lead – E-Bike Mechanics - Stuttgart

Team Lead – E-Bike Mechanics - Stuttgart

Department: Operations

Employment Type: Full Time

Location: Stuttgart

Reporting To: Head of Bike Mechanics

Compensation: €35,000 - €38,000 / month

Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 20,000 e-bikes in just two years and are growing fast! We are looking for a Bike Mechanic for our Upway Berlin Refurbishment Centre, currently our largest Centre in the world. The mechanic team repairs a large number of different used e-bikes and refurbishes them to excellent condition, providing Upway’s customers with a vast and high-quality e-bike selection.

We are looking for a Team Lead – E-Bike Mechanics to oversee and guide our mechanics team. This role is crucial in ensuring that our operations run smoothly and efficiently while maintaining the highest quality standards in e-bike refurbishment and repair. As the most experienced mechanic on your team, you will be the go-to expert for technical questions, complex repairs, and process improvements.

Additionally, you will be responsible for fostering a positive team culture, ensuring workflow efficiency, and maintaining top-tier quality standards.

• Full Repair Cycle:
  You manage the entire process, from initial assessment and inspection to precise fault detection, professional spare parts selection, and the execution of the actual repair.
• Technical Authority:
  You determine the necessary scope of the repair, making decisions based on technical expertise, not customer requests.
• Quality Assurance:
  You conduct meticulous quality controls to ensure our customers receive perfectly refurbished e-bikes at all times.
• Expert Input:
  You contribute your specialized knowledge in hardware and software.
• Continuous Improvement:
  You actively participate in the ongoing enhancement of our repair processes and the overall quality of our e-bikes.
• Team
  
  Collaboration:
  
  You are an important team player, contributing your ideas for optimizing the workshop operations and workflows.

• Professional Background:
  You have good experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics technician, or possess mechanical/craftsmanship experience from a similar field. Ideally, you have completed one of the relevant vocational training programs (apprenticeships).
• Skills & Attitude:
  You are highly organized and enjoy thorough, independent work.
• Growth Mindset:
  You enjoy experimenting with new repair processes and continuously improving them.
• Language
  
  Skills:
  
  You have good proficiency in German and/or English.

• Lead a talented team:
  You will be in an exciting and growing industry, with an opportunity for professional growth and career advancement.
• Diverse Workload:
  You will work on a huge variety of different e-bikes, ensuring constant variety in terms of bike types, models, and brands. You will become an absolute expert in the e-bike market, having seen almost every bicycle in your workshop.
• Modern Workspace:
  You work with state-of-the-art tools and equipment—including the latest repair diagnostic devices—in a comfortable environment featuring electric stands.
• Expert Team:
  Your team consists of experienced mechanics from whom you can learn a great deal.
• Focus on Mechanics:
  You will have no direct customer contact, allowing you to focus entirely on what you enjoy most—wrenching and repairs!
• Work-Life Balance:
  You always have your weekends free, as we only work on weekdays.
• Compensation:
  You will receive a competitive fixed monthly salary.
• Career Growth:
  We evaluate your performance every six months, giving you the opportunity for promotion and professional advancement.
• Startup Culture:
  Upway is a young company with a great team and ample room for your personal development. Grow with the company and help ensure that your workplace brings joy to you and your team every day!