Service Coordinator

Location:

Sudbury, Ontario
Type:
In the Office

We are looking for an experienced Service Coordinator/Scheduler to join our fire division in Sudbury, ON! The successful candidate will be responsible for coordinating with accuracy and efficiency the schedules of our field technicians to complete inspections, repairs, and renovations.

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy is a 2025 winner of the Canada's Best Managed Companies program! We are looking for an experienced Service Coordinator/Scheduler to join our fire division!

• Processing and tracking work orders and associated invoices
• Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel.
• Responsible for keeping branch records for expenses and updating them accordingly.
• Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office.
• Strive to maintain the highest level of customer satisfaction.
• Process all documents with accuracy and efficiency.
• Other administrative duties as required.

• Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Experience scheduling or coordinating service personnel will be considered a strong asset
• 2-year diploma in secretarial/administration or business program or equivalent work experience preferred
• Industry Experience Preferred
• Previous experience in contracting service scheduling
• Mechanical aptitude is an asset

Salary: $55,

Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both!

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Thank you to all applicants who have taken the time to apply for this role. Please note, only those candidates selected to proceed in the next step of our application process will be contacted.