Factory Technical & Operator Trainer

Factory Technical & Operator Trainer 6/22/26 Lively, Ontario, CAN, P3Y 1L7 34551 Onsite Position

Location: 25 Fielding - Hard Rock Canada

Manager: Technical Training Supervisor

Division: Parts and Service

Shift: 5x2

Travel Requirements: Up to 50%

Joining our team as a Factory Technical & Operator Trainer means stepping into a role that blends hands‑on expertise with innovative learning delivery. Reporting to the Training Supervisor, you will contribute to the design, delivery, and continuous improvement of training programs for Komatsu's Underground Hard Rock mining products. In this role, you will empower our global service teams, dealers, and customers to achieve safe, efficient, and high‑performing equipment operation and maintenance.

You’ll lead engaging learning experiences—whether delivered virtually, in our factory learning spaces, onsite with customers or dealers, or using advanced equipment simulators. Whether your background is more technical or operator‑focused, you’ll be at the forefront of advancing product knowledge, supporting global capability growth, and shaping the next generation of equipment expertise across our network.

• Deliver training sessions for Komatsu Mining's cutting‑edge Hard Rock products, ensuring safe and efficient operation both on customer sites and within Komatsu Mining facilities.
• Support the development of engaging technical and operator training programs, collaborating with cross‑functional teams to ensure timely development aligned with product launches.
• Ensure compliance with health and safety regulations while maintaining Komatsu's rigorous quality standards in all training initiatives.
• Utilize advanced training technologies and simulation systems to deliver immersive and impactful learning experiences, fostering a culture of continuous improvement and expertise.
• Serve as a frontline technical resource, offering expert guidance and support during equipment demonstrations, warranty adjudication, and customer technical inquiries, reinforcing Komatsu's commitment to excellence and customer satisfaction.

• Technical trades diploma or bachelor's degree in engineering with practical equipment experience.
• 5+ years maintaining or operating heavy equipment in a mining environment; i.e. bolters, jumbos, loaders and trucks.
• Experience facilitating training on technical equipment considered an asset.
• Experience with BEV equipment is considered an asset.
• Demonstrated competence with mechanical, electrical, hydraulic systems or proven ability to safely operate hard‑rock mining equipment with functional awareness of mechanical, electrical, and hydraulic system performance.
• Excellent written and verbal communication skills.
• Flexible, self‑motivated and driven to achieve customer satisfaction goals and targets.
• Strong computer literacy, including proficiency in MS Office to develop and facilitate training in electronic platforms.
• Ability to facilitate technical training and impart detailed information including strong public speaking ability.

• Ability to work varied shift scheduled.
• Ability to travel as required globally with valid passport.
• Ability to work in an underground environment as required.
• Verbal and written English language is required.
• Verbal and written Spanish language is considered an asset.
• Completion of underground hard rock common core modules in compliance with government and industry standards as applicable.
• Completion of MSHA certification modules in compliance with government and industry standards as applicable.
• Must possess a valid driver’s license.

At Komatsu, base pay is just one part of a comprehensive total compensation package designed to support and reward our employees. For this role, the annual base compensation range is $ to $ CAD. The final offer will be determined based on several factors, including the candidate's skills, experience, qualifications, and the position location.

• Relocation Support
• Company Vehicle
• Overtime Eligible

• Competitive wages
• Annual Bonus
• Comprehensive health and insurance benefits package
• Company-sponsored…