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Customer Service Rep HelpDesk/Support Technical Support

Intake & Service Coordination Specialist

Job in Sudbury, Middlesex County, Massachusetts, 01776, USA
Listing for: Methods, Inc.
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25.91 - 32.38 USD Hourly USD 25.91 32.38 HOUR
Job Description & How to Apply Below
A manufacturing solutions provider located in Sudbury, MA is looking for an Intake Support Specialist. This role is essential in managing customer inquiries and ensuring proper information flow within service operations. Responsibilities include handling inbound calls, triaging requests, and creating service cases efficiently. Ideal candidates will have over 3 years of experience in related environments and excellent communication skills. Salary ranges from $25.91 to $32.38 hourly.
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