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Customer Service Representative
Job in
Sudbury, Middlesex County, Massachusetts, 01776, USA
Listed on 2026-06-19
Listing for:
SRS Distribution
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Handle inquiries and complaints via phone, email, and in-person to deliver outstanding service;
Provide product information and resolve issues while maintaining accurate customer records;
Assist walk-in customers with counter sales and coordinate with sales, drivers, and warehouse teams to ensure timely order fulfillment;
Process transactions in the ERP system and contribute to sales growth by identifying opportunities;
Use bilingual English/Spanish skills to enhance customer experience and expand reach
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