Technical Product Training Specialist - Air Traffic Solutions; Onsite

Overview

Join Collins Aerospace, an RTX company, a leader in advanced technologically and intelligent solutions for the global aerospace and defense industry. This opportunity is with the Connected Aviation - Air Traffic Solutions – Whole Life Engineering Department (ATS-WLE) as a Technical Product Training Specialist. You will collaborate with a team of engineers supporting globally deployed Air Traffic Control (ATC) and related systems, including STARS and WAAS, providing vital safety-of-life air traffic management support for the FAA, the DoD, and international counterparts.

You will have the chance to master proven technical training material development and instruction processes while innovating for our customer community and user base.

• You will work onsite at our Marlborough, MA site location.
• You will design, develop, verify, review, and deliver e-Learning and Instructor-Led training materials.
• You will develop training content using technical documentation (manuals, engineering specifications and engineering drawings) and by working with subject matter experts.
• You will create training plans, slide packages, student guides, instructor guides, lab guides, written exams, performance exams, and more.
• You will work with hardware and software in a laboratory environment (independently or with assistance) to gather data, verify procedures and training materials.
• You will maintain training materials and oversee configuration management of source materials.
• You will perform regular training development updates and ensure continued, effective communication with team and program leads.
• You will travel to RTX and customer sites as needed.

• You will learn proven technical training materials development and instruction processes.
• You will learn effective communication and reporting practices in support of vital air traffic management sustainment.

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Minimum of 3 years of Technical Training Development experience.
• U.S. Citizen – U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

• Experience performing work related to Operations and Maintenance of Air Traffic Control systems.
• Experience creating training materials using e-learning products such as Articulate Storyline, Adobe Captivate, or Adobe Author ware.
• Experience conducting technical training sessions.
• Experience performing work on systems involving networking hardware, radar/signal inputs, or general information technology infrastructure racks and consoles.
• Experience using Solaris or Linux-based software tools and command terminals.
• Experience utilizing engineering documentation and customer requirements to create training objectives and content.
• Experience performing peer reviews of training materials.
• Experience with the Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Experience collaborating in a team environment.
• Experience providing primary communication of technical information to management, customers, and other engineering team members.

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan with employer matching funds and retirement contributions
• Tuition reimbursement programs and student loan repayment program
• Life insurance and disability coverage
• Optional coverages (pet, home and auto, additional life and accident, etc.)
• Parental leave benefits, fertility and family planning support
• Employee Assistance Plan with counseling, wellness programs, and virtual health services
• Additional programs and services for employee well-being and support

Onsite role note:
Onsite employees work primarily onsite; this includes production and maintenance roles essential to product development.

Apply now and be part of the team redefining aerospace daily.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with applicable laws.