Business Manager

We are seeking a hard-working, committed, talented Business Manager motivated by a career interest in food systems to join our team at Siena Farms.

Siena Farms’ Business Manager is a core member of the year-round management team for our 50-acre non-certified organic vegetable farm. They work closely with the Owners and other Siena Farms managers to help professionally manage and operate the farm’s CSA membership, marketing and outreach, events, people management, and key administrative and business development tasks.

The Business Manager, like all of our employees, are held to high standards for respect, kindness, organization, communication, positive attitude, and work ethic. Of all of these values, respect and kindness for coworkers is the top priority, as everything else follows from that.

Primary responsibilities of our Business Manager include but are not limited to the management and execution of the following areas:

• Collaborate with Farmer Chris and the Farm Manager on grant writing and business planning initiatives
• Work closely with Farmer Chris, bookkeeper, and accountant to develop, monitor, and manage departmental budgets, P&L statements, cash flow reports, and long-term financial plans
• Track and analyze CSA and retail sales data to inform crop planning and goal setting

• Manage and complete biweekly payroll, employee onboarding, and benefits administration
• Interview & hire new employees, draft job postings & descriptions, and update employee policies
• Coordinate employee reviews and maintain HR documentation

• Manage CSA pack counts, member schedules, and distribution lists
• Serve as primary contact for home delivery service and CSA host sites
• Provide CSA customer service and coordinate schedule changes for members
• Oversee CSA quality control with the Farm Manager and Farm Owner

• Compose weekly newsletters and promotional e-blasts
• Maintain a marketing plan and calendar
• Manage and create marketing materials, including website content, social media, advertising campaigns, and printed materials
• Develop and manage customer recruitment and retention strategies
• Analyze marketing data to strengthen outreach and engagement
• Develop Employer Sponsored Farm Share program and lead outreach and sales efforts of the program
• Collaborate with Retail Managers on retail marketing initiatives and promotions

• Manage and grow the Food Security Farm Share program, maintain the program’s data, and coordinate distribution
• Plan and coordinate events, such as volunteer harvest days, farm dinners, staff events, etc.
• Manage community inquiries and develop new ways to engage with the community
• Serve as liaison with family restaurants and develop new ways of engagement, including Community Supported Restaurant shares
• Collaborate with the Retail Manager on retail food security efforts

Secondary Responsibilities of the Business Manager, when and if the primary responsibilities described above are accomplished and/or based on priorities of the farm as a whole, include:

Assisting with crop harvest, wash-up, CSA and order packing, deliveries, field work, farm facility and infrastructure care and maintenance, new projects, and any other task that will help the farm accomplish its goals.

Qualifications

• 5+ years of experience in administrative, operations, or business management roles, including direct supervisory or leadership experience
• Experience with the CSA model and operations of a farm business
• Career interest in sustainable agriculture, local food systems, or community-based small businesses
• One or more seasons of hands-on farm work preferred
• Ability to lift up to 50 lbs repeatedly
• Strong organizational and time management skills, with the ability to prioritize and balance multiple responsibilities in a fast-paced environment
• Exceptional attention to detail and follow-through
• Ability to problem-solve independently while collaborating effectively within a small, close-knit team
• High-level proficiency with Google Sheets or Microsoft Excel
• Strong written and verbal communication skills, including comfort with customer correspondence
• Experience with Shopify web…