Produce- Assistant Manager

Overview

To process and stock quality merchandise on shelves and displays in a careful, clean, neat, and expedient manner. Ensuring that a variety of product is fresh and appealingly displayed for our customers while maintaining great customer service.

• Must be 18 years of age with High School diploma or equivalent.
• Successful experience in the produce operation (i.e., merchandising, ordering,
• Inventory and pricing).
• Complete every section of the produce associate training program.
• Ability to display initiative and work with limited supervision.
• Must be Servsafe certified.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a multiple stores and a schedule based on business needs.
• Authorized to work within the U.S.

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Commit to the “Golden Rule” and work with other associates to build a strong produce team.
• Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
• Ensure the department achieves the standards of performance as outlined in the work and merchandising plan.
• Possess good communication skills, ability to conduct and facilitate department meetings, delegate and use initiative, ingenuity, and have good judgment to act on opportunities and solve problems.
• Ensure all new department associates receive proper review and job descriptions, goals, and objectives.
• Ensure fair and consistent treatment in administering discipline to promote high associate morale.
• Responsible for assisting department manager with inventory, security and expense control of the department.
• Ensure compliance with company policies and procedures, thus compliance with all state and federal laws applicable to our industry (i.e., labor/scheduling laws, dress code, sanitation regulations, etc.).
• Resolve customer complaints to the full satisfaction of the customer.
• Ensure that the department is merchandised and signed in accordance with the needs of the community.
• Develop the best-trained produce team in the industry. Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Order, receive, unload and store deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
• Keep all produce products rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Effectively control proper storage limiting shrink and damaged goods.
• Achieve and maintain department’s merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.).
• Assist the department manager with planning work schedules and breaks, achieve payroll consistently by scheduling within budget, and ensure all wage and hour policies and regulations are adhered to.
• Responsible for assisting the department manager with maintaining accurate records (receiving logs, invoices, inventory, etc.), and forward those required for accounting purposes in a timely manner. Respond timely to all location mail, reports and records.
• Offer product samples, answer product questions, and offer assistance in finding or suggesting product, prepare special orders…