Program Specialist: Academy for Nonprofit Excellence (2 Positions

Program Specialist:
Academy for Nonprofit Excellence (2 Positions)

Working Title | Program Specialist:
Academy for Nonprofit Excellence (2 Positions)

Role Title | Education Support Spec II

Role Code | 29143-SW

FLSA | Nonexempt

Pay Band | 03

Position Number | 295W0200

Agency | Tidewater Community College

Division | Tidewater Community College (Div)

Work Location | Suffolk - 800

Hiring Range | $19.00 per hour, part time

Emergency/Essential Personnel | No

EEO Category | 6-Administrative Support

Full Time or Part Time | Part Time

Telework options are subject to change based on business needs | No

Does this position have a bilingual or multilingual skill requirement or preference? | No

Work Schedule | Flexibility required, with availability between 9:00 a.m. and 4:30 p.m., Monday through Friday

Part Time, 29 hrs per week

Sensitive Position | No

Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,399 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled ’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The Program Specialist - an Education Support Specialist II - provides crucial programmatic and administrative support to the Academy for Nonprofit Excellence (ANE). Key responsibilities include planning and implementing program activities to increase enrollment and brand. Managing program administration, maintaining accurate records, drafting Letters of Agreement, vetting and preparing course materials. The person for this role will regularly interact with faculty, staff, instructors, and students.

As such, they need to provide strong internal and external customer service. This position reports directly to the Program Coordinator.

This is grant funded position.

• Assist with developing and implementing program procedures which grow and enhance ANE programs ultimately increasing program revenue and participation.
• Ensure program accessibility through organizing course calendar and inputting course offerings into database, assisting participants with registration.
• Ensure policy compliance (for both grant and VCCS) is maintained for all ANE program offerings.
• Assist with marketing and communications efforts, including e-blasts and weekly Job Alerts, to ensure positive brand image is maintained.
• Maintain Academy records (grades, attendance, etc.) through various databases to meet reporting needs of funders and VCCS.
• Provide student support including personalized coaching to increase certificate program completion.
• Assist with creation of Letter of Agreements, reports, and correspondence to ensure program activities are functioning effectively.
• Collaborate with Finance purchasing/billing for ANE program needs so program materials are available.
• Provide staff support to the Program Coordinator to successfully carry out Academy programs and events.
• Flexible working hours to support program offerings including some evenings and weekends

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Experience with scheduling program offerings, the preparation of program materials, and setting up event spaces.
• Familiarity with marketing techniques and mass communication platforms and such as Constant Contact or Mailchimp and social media platforms.
• Strong skills to coach program participants towards…