Job Title:
Experienced Dispatcher
Signing bonus of $4,000 for each experienced dispatcher upon successful completion of initial emergency communications training, verification of previously completed basic dispatch academy, certification in emergency medical dispatch, and experience in independent operation of all aspects of public safety dispatching.
Under direct supervision, performs radio and communications work in the Suffolk Police Department's Emergency Communications Center on an assigned 12-hour shift. Answers Emergency 911 and non-emergency calls for service. Dispatches appropriate emergency personnel and equipment to public safety situations. Employee must exercise considerable tact and firmness in obtaining information from distressed persons. Employee must exercise independent judgment and initiative in receiving messages, responding to emergency situations, and dispatching calls.
Reports to the Communications Lead Operator (Supervisor). The Suffolk Police Department is an Equal Opportunity Employer.
Essential job functions include operating multi-line telephone systems, responding to callers, dispatching emergency personnel, monitoring security alarms, facilitating language interpretation, and communicating effectively both orally and in writing.
Required qualifications include graduation from high school or GED, Basic Dispatcher State certification, current or previous certification in VCIN/NCIC, proof of Emergency Medical Dispatch Training completion, current CPR certification, at least two years of experience in public safety dispatching, and at least two of the following certifications: DCJS General Instructor, DCJS Specialty Instructor, Crisis Intervention Team Certification, Communications Training Operator or other skills deemed appropriate by the Chief of Police or their designee as an acceptable substitution for a certification.
Disqualifications include convictions of any felony, domestic violence, involvement in the sale or distribution of illegal drugs, any Class 1 or 2 misdemeanor within the last five years, embezzlement or misappropriation of funds from a former employer, founded child/elder abuse or neglect case, illegal possession of a schedule I or II drug or any derivative thereof within the last five years, illegal use and/or possession of anabolic steroids within the last five years, illegal use of any drug classified as a hallucinogen within the last five years, four or more negative points on a Virginia Operator's license, conviction of driving under the influence of drugs or alcohol within past five years, eluding police within past five years, leaving the scene of an accident within past two years, multiple convictions of DUI, no valid driver's license and/or inability to obtain a Virginia license, refusal to take a blood or breath test related to suspected DUI/DUID within past five years, suspension or revocation of license or conviction of reckless driving within the last twelve months, two or more bankruptcies, any "Dishonorable Discharge" or discharge "other than Honorable", from the military resulting from disciplinary action, cheating on any examination or testing associated with this position, crimes of moral turpitude, ineligibility to possess a firearm in Virginia, intentional omission on the application/background process for this position, intentional lying on the application/background process for this position, having any visible tattoos, brands, piercings, intentional scarifications (intentional scarifications are those that did not occur accidentally/naturally) other body modifications on the face, head, front half of the neck in front of the ears (50% of the neck behind the ears) Offensive tattoos are prohibited (Full tattoo sleeves ARE allowed).
Must complete a medical, audio, psychological evaluation and pre-employment substance abuse test with satisfactory results. Communications Operators are considered essential (ALPHA) personnel and are required to work during inclement weather, emergency conditions, and based on staffing needs.
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