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Member Care Specialist – Banking Support
Job Description & How to Apply Below
Towne Bank is seeking enthusiastic individuals to join our Member Care team in a customer-focused call center environment in Suffolk, VA. You will handle inbound calls about banking products and services with prompt, courteous service, and strive for First Call Resolution.
Responsibilities include online secure email support, assisting Towne Bank bankers with member requests, and adhering to AML/BSA regulations while meeting quality and productivity goals.
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