Enrollment Assistant Workforce Solutions

Enrollment Assistant for Workforce Solutions (2 Positions) Posting Details

Working Title: Enrollment Assistant for Workforce Solutions (2 Positions)

Role

Title:

Education Support Spec II

Role Code: 29143-SW

FLSA: Nonexempt

Pay Band: 03

Position Number: 295W0404

Agency: Tidewater Community College

Division: Tidewater Community College (Div)

Work Location: Suffolk - 800

Hiring Range: $16.83 per hour, part time

Emergency/Essential Personnel: No

EEO Category: 6-Administrative Support

Full Time or Part Time: Part Time

Telework options are subject to change based on business needs: No

Bilingual or multilingual skill requirement or preference: No

Work Schedule: Availability needed to work between 8:30 a.m. and 5:00 p.m.
Some weekends throughout the year may be required
29 hrs. per week, part time

Sensitive Position: No

Posting Number:

Recruitment Type: General Public - G

Number of Vacancies: 2

Job Open Date: 08/27/2026

Job Close Date: 09/10/2026

Open Until Filled: No

Agency Website: TCC.EDU

Contact Name: Lizette White

Email: ldwhite

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://(Use the "Apply for this Job" box below). or call DARS at , or DBVI at .

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.

The college had 3,203 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled ’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

Position Summary:

The Enrollment Assistant position works directly with students to take inbound calls, make outbound calls, respond to emails, collect and process documentation from students for funding and enrollment, and attend open houses and community events as needed. It requires the ability to adapt to the changing needs of the division, be flexible, follow instructions, and meet multiple deadlines at once.

This recruitment is to fill 2 positions.

The ideal candidate will understand the importance of identifying prospective students as well as timely follow-up to convert those interested from prospects to applicants. Once a student has applied, the person in this position will be required to provide follow-up, troubleshoot any barriers the student may have as well as outline the onboarding process for new students.

The ability to provide excellent customer service is essential to this position. This includes strong interpersonal and communication skills. The selected candidates must also exhibit excellent problem-solving skills and an ability to connect with a diverse population. This position will also support the front desk. This position is the first impression of the department for all callers and visitors. The goal is to make callers, students and visitors feel comfortable and to be a problem solver for students and staff.

• Assist students with the enrollment process
• Collect and process documents
• Register students in classes
• Perform other related work activities as assigned

• M…